AIR Cargo +44 (0) 20 8897 3891
SEA Cargo +44 (0) 12 7735 1500
TIR Cargo +44 (0) 13 2262 1150
Q What services are available?
 
A
  • Air and Ocean consolidation and full load services to and from all points of origin throughout the world
  • Full monitoring of the status of goods at all points in the supply chain from point of order to delivery
  • Full customs clearance and duty management facilities
  • Garment on Hanger (GOH) services to the clothing industry
  • Combined Sea-Air and multi-modal services
  • Courier services
  • Customs Warehousing, Warehousing, Storage, Packing, Wet and Dry Processing, Pick & Pack, Labelling and Shrink Wrapping Services
  • Insurance
  • Door-to-Door delivery and distribution
  • Supply Chain management
  • Duty Management and Customs Warehousing bureau services
  • Office / Factory relocations
  • Project Management
  • Vacuum Packing

Q What are your rates and how can I get a quote?
   
A

Rates are based on a number of variables including the service required, weight, dimensions and destination. Please complete the Request for Quotation form online or contact our sales department at + 44 (0) 127 735 1500 for Sea Cargo and + 44 (0) 208 897 3891 for Air Cargo.

Q Does everything have to be packed?
   
A

All items will need some form of packaging. The type of packing will depend on the nature of the goods and the method of transport chosen. Generally speaking, you should pack the goods securely, to your own satisfaction, to avoid damage en-route. There are special regulations governing the packaging of hazardous cargo.

Q How long will it take to arrive?
   
A

This will depend on the destination and the service selected. We can advise on transit time based on service selection at the time of booking or on request for quotation.

Q How do I pay for your services?
   
A

If you are a regular Shipper, you are provided with our credit terms norms and if not, we will usually require cleared funds in advance of delivery or shipment.

Q What if I don`t know how much my item weighs?
   
A

We can base a quotation on estimated weights and dimensions. We will weigh and measure your consignment on receipt and adjust the quotation accordingly.

Q What does the term “Less than container load” or LCL mean ?
   
A

This is a largely maritime term, meaning that the consignment will not comprise a full 20ft or 40ft container. This will mean that the shipment will become part of a group age container and entail additional handling.

Q What if need my shipment more urgently ?
   
A

WT Sea Air offers a range of alternative services to meet your schedule and budget.

Q Will other charges be due at the destination port ?
   
A

This will depend on the shipment terms chosen, but local port handling, customs clearance, delivery etc. will be applicable and will vary with the port or airport chosen and distance of the Consignee from the port. We can advise, as necessary, at the time of quotation.

Q Will anyone be available to assist with customs clearance and delivery ?
   
A

Yes, we have our own staff and associates worldwide who can assist and advise.Click here to view the details of our business associates.

Q What are Incoterms ?
   
A

Incoterms are the internationally accepted terms of shipment and dictate who pays for what part of the service.

Home | World Times | International Holidays | Market & Business News| Weather | Incoterms | Careers
Faq | Privacy Policy | Terms & Conditions | WT Internal
© W.T. Sea-Air Limited. All Rights Reserved